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Frequently Asked Questions

What does The Salvation Army do?

The Salvation Army is one of the world’s largest faith-based charities. Originally established in London, England in 1865, the Army has been helping people for more than 130 years in the United States.

The Salvation Army USA’s  message of Doing The Most Good is The Salvation Army’s national brand strategy and distinct identifiable message. Moreover, it is a promise the organization makes to its contributors, clients, associates, officers and employees. The Salvation Army pledges to Do The Most Good with contributions of money, time and resources, evidenced in that 82 cents of every dollar donated are directly allocated to services that assist people in need provides many different programs and services that range from sheltering and feeding the homeless to rebuilding communities after natural disasters. We comfort the sick and elderly, support young people through after-school programs, and respond to needs in our community with practical help. Visit the Our Locations page for more information about specific programs offered.

What is The Salvation Army’s mission?

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

How can I donate my furniture to The Salvation Army?

For more information about donating goods to The Salvation Army in your area you can call 1-800-SA-TRUCK or go to www.satruck.org  to find out more information or even schedule a pickup in some areas. Alternately, you can drop your donation off at The Salvation Army donation center at your local Family Store.

The Salvation Army also has a car donation program in many locations. While we often accept vehicles in any condition – running or not, due to differing regulations and other considerations, not all types of vehicles are accepted at all locations, so it’s best to contact us first.

Your donations could be the tool to change the life of a man or woman in recovery!

Is The Salvation Army really an army?

The Salvation Army is not a physical army in the military sense, but rather a global army of people moved to humanitarian action through faith.

Do you have to join The Salvation Army Church to receive help?

No, we do not discriminate in any way. We respect those who come to us in need, whatever their beliefs may be.

Does The Salvation Army discriminate in its delivery of services against those of a particular race or sexual orientation?

No. The Salvation Army strives to provide assistance to all who come to us for help. We make no distinction regarding ethnicity or sexual orientation.

Why should I contribute to The Salvation Army?

For more than 120 years The Salvation Army has demonstrated its ability to identify and meet urgent human needs efficiently in communities throughout the world. When you give to The Salvation Army, you can be assured that your money is going to assist those who need it most. Our wide range of programs means that we can help the whole person under the umbrella of one single agency.

How can I give?

Give securely online.
• Contribute by phone at 1-800-SAL-ARMY (1-800-725-2769)
Donate items to The Salvation Army Family Stores. Proceeds from the sale of donated items fund our Adult Rehabilitation Centers or local programming.
• Mail a gift to:
The Salvation Army, Texas Headquarters
P.O. Box 36607
Dallas, TX 75235
or to your nearest Salvation Army location.

I can’t make a financial contribution right now. How else may I help?

You can volunteer at your local Salvation Army center. Almost 3.4 million individuals of all ages volunteered their time, talents, and resources to assist The Salvation Army last year. To learn more about volunteer opportunities please contact The Salvation Army in your community.

How much money goes to administration?

Approximately 82 cents of every dollar we collect goes directly to programs, and 100% of every dollar donated for disaster relief goes to help the survivors and first responders.

View our latest Annual Report.

My business has an interest in helping specific causes. How can I ensure that our contribution will go to those causes?

We honor the designation preferences of our donors. If giving online, a box is provided for you to designate your gift. If donating by check, designate the program of your choice in the memo line. If left undesignated, your gift will go to the area of most need.
Click here to donate now.

Where does The Salvation Army work?

The Salvation Army began in London in 1865 before expanding to the United States. Today The Salvation Army operates in 126 countries. Click here to learn more about our history.

Why should I help people on the street when they won’t help themselves?

In these tough times, we all know of people who have suffered losses through no fault of their own. When such an event happens, The Salvation Army is there to help. If social issues are left unattended, they affect society. Drug problems, for example, often lead to crime. Giving to The Salvation Army is an investment in prevention. Through our programs, people are taught to behave responsibly and to assume control of their own lives.

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Salvation Army of Texas Divisional Headquarters

214-956-6000
1221 River Bend Drive
Dallas, TX 75247
Website | Contact

Salvation Army of Texas Area Commands

Austin

512-782-8800
10711 Burnet Road Ste. 231
Austin, TX 78701
Website | Contact

Dallas/Fort Worth

214-637-8100
8787 N. Stemmons Fwy. Ste. 800
Dallas, TX 75247
Website | Contact

El Paso

915-544-9811
4300 E. Paisano Drive
El Paso, TX 79905
Website | Contact

Houston

713-752-0677
1500 Austin Street
Houston, TX 77002
Website | Contact

San Antonio

210-352-2000
521 W. Elmira
San Antonio, TX 78212
Website | Contact

Salvation Army of Texas Area Corps

Gulf Coast

Salvation Army of Beaumont
409-896-2361
2350 IH-10 East
Beaumont, TX 77703
Website | Contact

Salvation Army of Corpus Christi
361-884-9497
1802 Buford Street
Corpus Christi, TX 78401
Website | Contact

Salvation Army of Freeport
979-233-5420
1618 N. Avenue J
Freeport, TX 77542
Website | Contact

Salvation Army of Galveston County
409-763-1691
601 51st Street
Galveston, TX 77551
Website | Contact

Salvation Army of Harlingen
956-423-2454
119 E. Monroe Avenue
Harlingen, TX 78550
Website | Contact

Salvation Army of Orange
409-291-8400
1950 MLK Drive
Orange, TX 77632
Website | Contact

Salvation Army of Port Arthur
409-983-2229
3145 25th Street
Port Arthur, TX 77642
Website | Contact

Salvation Army of Victoria
361-576-1297
1302 N. Louis Street
Victoria, TX 77901
Website | Contact

Hill Country

Salvation Army of Killeen
254-634-7172
501 N. 2nd Street
Killeen, TX 76541
Website | Contact

Salvation Army of New Braunfels
830-608-9129
617 Elliot Knox Blvd.
New Braunfels, TX 78130
Website | Contact

Salvation Army of Temple
254-899-1066
419A West Avenue G
Temple, TX 76504
Website | Contact

Salvation Army of San Angelo
325-655-6981
215 Gillis Street
San Angelo, TX 76902
Website | Contact

Panhandle Plains

Salvation Army of Abilene
325-677-1408
1726 Butternut Street
Abilene, TX 79602
Website | Contact

Salvation Army of Amarillo
806-373-6631
2101 S. Van Buren Street
Amarillo, TX 79109
Website | Contact

Salvation Army of Big Spring
432-267-8239
811 W. 5th Street
Big Spring, TX 79720
Website | Contact

Salvation Army of Lubbock
806-765-9434
1111 16th Street
Lubbock, TX 79401
Website | Contact

Salvation Army of Midland
432-683-3614
3500 Park Lane
Midland, TX 79703
Website | Contact

Salvation Army of Plainview
806-296-6375
201 Ash Street
Plainview, TX 79072
Website | Contact

Salvation Army of Odessa
432-332-0738
810 E. 11th Street
Odessa, TX 79761
Website | Contact

Salvation Army of Wichita Falls
940-322-9822
2900 Seymour Highway
Wichita Falls, TX 76307
Website | Contact

Piney-Woods

Salvation Army of Longview
903-215-8463
504 E. Cotton Street
Longview, TX 75601
Website | Contact

Salvation Army of Lufkin
936-634-5132
412 S. Third Street
Lufkin, TX 75901
Website | Contact

Salvation Army of Paris
903-784-7548
350 W. Kaufman
Paris, TX 75460
Website | Contact

Salvation Army of Texarkana
870-774-2701
400 E. 4th Street
Texarkana, TX 71854
Website | Contact

Salvation Army of Tyler
903-592-4361
633 N. Broadway Avenue
Tyler, TX 75702
Website | Contact

Prairies and Lakes

Salvation Army of Bryan-College Station
979-361-0618
2506 Cavitt Avenue
Bryan, TX 77801
Website | Contact

Salvation Army of Corsicana
903-874-1962
212 E. 1st Avenue
Corsicana, TX 75110
Website | Contact

Salvation Army of Greenville
903-455-1875
4601 King Street
Greenville, TX 75401
Website | Contact

Salvation Army of Sherman
903-868-9602
5700 Texoma Parkway
Sherman, TX 75090
Website | Contact

Salvation Army of Waco
254-756-7271
4721 W. Waco Drive
Waco, TX 76710
Website | Contact

South Texas Plains

Salvation Army of Laredo
956-723-7751
408 Matamoros
Laredo, TX 78040
Website | Contact

Salvation Army of McAllen
956-682-1468
1600 N. 23rd Street
McAllen, TX 78501
Website | Contact

Salvation Army of Texas Kroc Center

Kerrville Kroc Center
830-315-5762
201 Holdsworth Drive
Kerrville, TX 78028
Website | Contact